Terms & Conditions | Advanced Infusion

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

By accessing and using this site, you signify your agreement to these terms and conditions. If you disagree with any part of these terms, please do not use our website.

General Conditions:

By using this website, you confirm that you are at least 18 years of age and that you agree to comply with all local laws applicable to your use of the site. Information provided on our site is for general informational purposes only and is not intended to replace professional medical advice.

Description of Services:

Advanced Infusion is a leader in the provision of IV drip therapies located within the Centre of Advanced Medicine. Our services are designed to deliver targeted health benefits directly into your bloodstream, ensuring optimal outcomes.

Delivery Policy:

Upon receipt of payment, orders are processed within 1-2 days and delivery details are confirmed via email. Delivery times range from 1-4 working days, depending on the selected shipping method and external factors beyond our control.

Export Restriction:

Our services and products are available exclusively to clients within South Africa unless specified otherwise.

Returns and Refunds Policy:

Availability of our services is contingent upon their demand. In the event of unavailability, a full refund will be issued within 30 days. Order cancellations will incur a 10% administrative fee.

Privacy and Data Protection:

Advanced Infusion is committed to protecting your privacy. Personal information collected is handled in accordance with the Promotion of Access to Information Act (PAIA), which can be accessed here.

Payment Options:

Payments can be made using Visa, MasterCard, Diners, or American Express Cards, or via bank transfer. Detailed payment information is provided upon request.

Transaction Security:

Transactions are secured through PayFast (Pty) Ltd, which uses SSL3 encryption. No card details are stored on our site. More information on PayFast’s security measures can be found at www.payfast.co.za.

Customer Information Security:

Customer details are stored securely and separately from card details, which are entered directly on PayFast’s secure site.

Merchant and Currency:

All transactions are conducted in South African Rand (ZAR) and are governed by the laws of South Africa.

Company Responsibility:

Advanced Infusion is responsible for all aspects related to the transactions made on this site, including sales, customer service, and dispute resolution.

Country of Domicile:

Our services are governed by the laws of South Africa, with our official address at the Centre of Advanced Medicine, 15 Scott Street, Waverley, 2090, Building B, Entrance B2, Johannesburg, South Africa.

Changes to Terms:

Advanced Infusion reserves the right to modify these terms at any time without notice.

Company Details:

This website is operated by Advanced Infusion, a private company registered in South Africa.

Contact Information:

Address: Centre of Advanced Medicine, 15 Scott Street, Waverley, 2090, Building B, Entrance B2, Johannesburg, South Africa.
Email: info@advancedinfusion.com

Privacy Commitment:

We are dedicated to safeguarding personal information and ensuring compliance with security standards. Our policies are designed to protect personal data on all platforms and to ensure responsible handling in accordance with the POPI Act.